Last updated: September 7, 2026

These Terms of Service govern your use of lithiumvalley.com (the “Website”), operated by Dongguan Lithium Valley Energy Co., Ltd. (“Lithium Valley,” “we,” “us,” or “our”).

Please read these Terms before using the Website. If you do not agree to these Terms, please discontinue use of the Website. Nothing in these Terms limits rights that cannot lawfully be excluded or restricted.

1. Website Purpose

Our Website provides information about Lithium Valley and our products and services, including residential energy storage systems, commercial and industrial energy storage systems, RV batteries, lead-acid replacement batteries, and power batteries.

The Website enables visitors to explore products, access technical materials, and submit inquiries. General website information does not replace project-specific engineering advice, an approved technical specification, or a sales agreement.

2. Product Information and Technical Specifications

We take reasonable care to present accurate product information. However, the Website may occasionally contain errors, omissions, or outdated information.

Product images may show optional equipment or configurations. Specifications, dimensions, available features, certifications, and compatibility may vary by model, configuration, and destination market.

Battery capacity, cycle life, efficiency, and other performance figures depend on specified test conditions and factors such as temperature, depth of discharge, charge and discharge rates, installation, and maintenance. Actual results may vary.

Before ordering or designing a system, please obtain the current technical documentation for the exact product and confirm its suitability with our team. Website updates do not amend specifications already agreed for an accepted order.

3. Inquiries, Quotations, and Orders

Submitting an inquiry, requesting a quotation, or downloading a document does not by itself place an order or create an obligation to purchase.

Unless expressly stated otherwise, product listings and general pricing information are invitations to discuss a purchase. Orders are subject to acceptance and the terms agreed between the buyer and the relevant selling entity.

Prices, payment terms, delivery arrangements, taxes, duties, installation responsibilities, and applicable trade terms will be specified in the relevant quotation, order confirmation, or sales agreement.

For a particular transaction, the agreed sales documents take precedence over these Website Terms if there is a conflict, subject to applicable mandatory law.

4. Installation, Compatibility, and Safe Use

Battery and energy storage equipment must be transported, stored, installed, commissioned, operated, and maintained in accordance with the applicable product instructions and local requirements.

Installation and electrical work must be performed by appropriately qualified personnel. Before installation, compatibility with inverters, chargers, protection devices, communications systems, and other connected equipment must be verified for the specific configuration.

Do not modify products, bypass safety protections, or operate equipment outside its specified limits. Improper handling or installation may cause electric shock, fire, property damage, or injury.

Website content is not a substitute for the product manual, safety instructions, or a professional assessment of the installation site.

5. Warranties, Returns, and After-Sales Support

Warranty coverage, service procedures, and any return or replacement rights are governed by the warranty documentation and sales terms applicable to your purchase, together with applicable law.

General website statements do not extend a product warranty beyond those terms. For purchases through a distributor or other reseller, consult your purchase documents to identify the responsible seller and support process.

Contact us before shipping equipment for inspection or return so that the appropriate service and transport arrangements can be confirmed. This is particularly important for batteries that are damaged or suspected to be defective.

Nothing in these Terms restricts mandatory warranty, consumer, or product liability rights.

6. Intellectual Property and Permitted Use

Website materials, including text, photographs, graphics, logos, videos, and technical documents, are owned by Lithium Valley or used with permission.

You may view and download materials made available for that purpose to evaluate our products or support their lawful use. Retain copyright and other ownership notices.

Reproduction, modification, resale, or public distribution of our materials requires permission unless otherwise permitted by law or an applicable license. Access to the Website does not grant permission to use our trademarks or represent yourself as an authorized partner.

7. Acceptable Use

You must not use the Website to:

• Submit unlawful, fraudulent, or misleading information.
• Impersonate another person or organization.
• Attempt unauthorized access to accounts, systems, or restricted information.
• Introduce malicious software or disrupt the Website.
• Collect personal information without lawful authority.
• Infringe intellectual property or other third-party rights.

We may restrict access where reasonably necessary to address misuse, security threats, or legal requirements.

8. Information You Submit

When submitting an inquiry or other request, provide accurate information and ensure you are authorized to share it.

Please do not submit passwords, payment card details, or confidential technical information through general inquiry forms. If your project requires the exchange of confidential materials, contact us to arrange an appropriate communication method and, where necessary, a confidentiality agreement.

Personal information is handled as described in our Privacy Policy.

9. Third-Party Links

The Website may contain links to third-party websites or services. These are provided for convenience.

We do not control third-party content, availability, or privacy practices. Your use of those websites or services is subject to their own terms and policies.

10. Website Availability and Liability

We aim to keep the Website available and useful, but do not guarantee uninterrupted access or that all content will always be complete, current, or free from errors.

To the extent permitted by applicable law, we exclude liability for indirect or consequential losses arising from use of, or inability to access, the Website.

This limitation concerns Website use. It does not replace obligations under an accepted sales agreement or product warranty. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury where liability cannot lawfully be limited, or any other liability that applicable law does not permit us to exclude.

11. Changes to These Terms

We may update these Terms to reflect changes in the Website, our operations, or applicable requirements. Updated Terms will be posted on this page with a revised date.

Changes apply prospectively and do not retroactively alter accepted orders or separately agreed contracts. Where legally required, we will provide additional notice or obtain consent.

12. Disputes and Mandatory Rights

If you have a concern about the Website or these Terms, please contact us so that we can seek a resolution.

For a product transaction, any agreed governing law and dispute resolution provisions are set out in the applicable sales agreement. Where no such agreement applies, governing law and jurisdiction will be determined under applicable legal rules.

Nothing in these Terms prevents you from exercising mandatory rights or seeking remedies available under applicable law.

13. Contact Us

For questions about these Terms or our products, please contact:

Dongguan Lithium Valley Energy Co., Ltd.
Email: sales@lithiumvalley.com
Address: No. 31, Shengye Road, Huangjiang Town, Dongguan City, Guangdong Province, China
Website: https://lithiumvalley.com