Privacy Policy

Last updated: October 9, 2026

This Privacy Policy explains how Lithium Valley Energy Co., Ltd. (“Lithium Valley”, “we”, “us” or “our”) handles personal information when you visit lithiumvalley.com, contact us or use our website services.

1. Who we are and how to contact us

Lithium Valley Energy Co., Ltd.
No. 31 Shengye Road, Huangjiang Town, Dongguan, Guangdong, China
Email: sales@lithiumvalley.com

Please use this email address for privacy questions or requests concerning your personal information.

2. Information we collect

• Inquiries and correspondence. When you submit a contact form or contact us directly, we receive the information you provide, such as your name, email address and message. If you include company details, a telephone number, project requirements or an attachment, we also receive that information.
• Newsletter subscriptions. When you subscribe, we receive your email address and any subscription preferences you provide.
• Website and security information. Our website and service providers may process technical information such as IP address, browser and device details, pages requested, request times and security events. Contact forms may use a browser identifier to help detect spam and abuse.
• Optional analytics and marketing information. With your cookie permission, analytics and advertising tools may collect information about pages viewed, interactions, approximate location, device or browser details, referral sources and campaign identifiers.
• Downloads and optional features. If you request a download, use an available chat feature or interact with third-party content, we and the relevant service provider may receive the information you submit and technical information needed to provide that feature. Please avoid sending sensitive personal information through these features.

You choose whether to contact us or subscribe. If you do not provide the contact details and information needed for a request, we may be unable to respond or provide the requested service.

3. How we use information

We use personal information to respond to inquiries, discuss products and projects, prepare quotations, provide requested materials and support, and maintain our business correspondence. Website inquiries are transferred to our company customer relationship management system so that our team can manage and follow up on your request.

We also use information to deliver subscriptions you request, operate and secure the website, prevent spam and misuse, troubleshoot problems, and meet applicable legal obligations. If you allow analytics or marketing technologies, we use the resulting information to understand website use and measure the performance of our content and campaigns.

Where applicable law requires a legal basis, we rely on your consent for optional cookies and requested marketing subscriptions; steps requested before entering a contract or performance of a contract for relevant inquiries and services; our legitimate interests in handling business communications and maintaining a secure, functioning website; and compliance with applicable legal obligations. The basis depends on the purpose and circumstances of the processing.

4. Cookies and your choices

Cookies and similar technologies store or access information on your device. The cookie settings provide two categories:

• Necessary. These support core website functions, security, form protection and remembering your cookie choice. They remain enabled because they are needed to provide these functions.
• Analytics & advertising. This optional category includes Google Analytics for website usage reports and Google Ads for campaign and conversion measurement. These tools may use identifiers such as _ga, _ga_* and _gcl_*. Analytics and advertising are controlled together by one optional setting on this website.

Optional analytics and advertising technologies are disabled until you allow them. In the cookie notice, choose Accept all, Reject non-essential or Customize. You can change or withdraw your permission later through Cookie settings. Rejecting optional cookies does not prevent you from browsing our public pages or submitting an inquiry.

Changing your choice affects future use of optional technologies. You can also remove cookies already stored on your device through your browser settings. Clearing browser storage or using a different browser or device may require you to make your choice again. Some optional embedded features may require permission before they can load.

5. Service providers and sharing

Information may be accessed by our authorized staff and by service providers that support website hosting, security, contact forms, email delivery, subscriptions, customer relationship management, downloads and website maintenance, as needed for their services. If you allow the relevant optional category, information may also be shared with Google for analytics or advertising services. Google Tag Manager helps manage website tags; the information collected depends on the tags permitted to run.

For details about Google’s processing, see How Google uses information from sites or apps that use its services and the Google Privacy Policy.

We may also disclose information when required by applicable law, to respond to a lawful request, or where necessary to protect the rights and security of our company, website users or others.

6. Third-party links, videos and messaging

Our website may link to external services, including YouTube and WhatsApp, or offer embedded content and optional chat features. When you follow an external link or enable a third-party feature, that provider may receive information about your interaction and device under its own privacy policy. Please review the provider’s information before using the service. Avoid including confidential or sensitive information in a chat or message unless it is necessary for your request.

7. International processing

Lithium Valley operates in China. Information you send to us may be processed in China, and our service providers may process information in other countries. The privacy laws in those locations may differ from those where you live. For information about the locations and arrangements relevant to your information, please contact us using the details above.

8. How long we keep information

We retain information for as long as needed for the purpose for which it was collected. In deciding the period, we consider whether an inquiry or business relationship is ongoing, the need to provide support and maintain business records, applicable legal requirements, and security or dispute-related needs. Subscription information is kept while your subscription remains active, with limited records where needed to honor an unsubscribe request. Cookie and browser-storage lifetimes depend on the technology and your browser choices.

9. Security

We use reasonable technical and organizational measures to protect personal information and limit access to people who need it for their work. No website, internet transmission or storage system can be guaranteed completely secure.

10. Your choices and rights

You can change your cookie choice through Cookie Settings and unsubscribe from marketing emails using the unsubscribe instructions in the message or by contacting us. You can object to the use of your information for direct marketing at any time.

Depending on the law that applies to you, you may have rights to request access to your personal information, correct it, delete it, restrict or object to its processing, receive a portable copy, or withdraw consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. You may also have the right to complain to your local data protection authority.

To make a request, email sales@lithiumvalley.com and describe your request. We may ask for information reasonably necessary to confirm your identity and locate the relevant records. We will handle requests in accordance with applicable law.

11. Updates to this policy

We may update this policy when our website, services or practices change. The date at the top shows the latest revision. Please review this page when you need current information about how we handle personal information.